PURPLE MARKET WAS FOUNDED ON 2 MAIN PRINCIPLES
You should only pay once.
We only charge a one off fee for our websites.
Many agencies will build you a site with a bespoke content management system (CMS). This often means that only they can make structural changes to the site, and therefore charge you a fortune to make small alterations that should only take minutes.
Purple Market believes in empowering our clients to make sure that they know how to make such changes to their sites.
Your success is good news for us
It makes us feel great when our customers win.
When you take on a Purple Market service, you are taking on a friend who wants you to succeed. Our work doesn’t stop once the job is done, and it’s in our best interests for our customers to do well, which makes you our top priority.
Purple Market’s after-care package is unparalleled.
We offer a free lifetime disaster recovery service as well as free lifetime digital branding advice.
Purple Market was founded in 2016. We are an ethical digital branding solutions provider that you can trust. Our core skills are in web design, graphic design, social media growth & development, and in particular, how all these integrate together.
As a group of creative individuals, our founding members have spent years in employment, tired of watching businesses fork out a fortune each month to unscrupulous agencies for website maintenance that they could easily handle in-house with a little bit of guidance and training.
Many agencies justify these costs by using bespoke content management systems which only they can use, allowing them to keep you hooked on their services and creating an environment of dependency and fear if you wish to move away from them. Purple Market believes in empowering our clients to make sure that they know this doesn’t have to be the case.
Proudly building our sites using the WordPress content management system, you can look to Purple Market with the confidence that if you ever need to make changes to your site, not only will we show you show how to do it and be there every step of the way, but you can also look to the estimated 75 million user strong WordPress community for support and assistance.
We strongly believe in the benefits of good networking, and as such, when you take on a Purple Market service, we like to offer as much support to our clients as possible.
If you would like to know more about us, please get in touch.
Why Choose Us?
Our job doesn’t end once the project is finished. Once you take on a Purple Market service, you are taking on a friend. Whilst we don’t offer a maintenance or support package, we do teach you how to use your website so you won’t need us.
If you have purchased one of our websites, we make sure that you are totally trained in how to use it for free, so you don’t need us whenever you want to make changes.
We free our clients from the shackles of third party maintenance and empower them to use their websites to their highest potential. Managing your website in-house is far cheaper in the long-run and grants you a degree of flexibility & accuracy that’s hard to come by if your site is third party managed.
Our training is built into our service package, so we won’t handover control of your website until you have completed our training session and you are comfortable using it.
Depending on your location, we offer the following training delivery-
Face to Face (UK Only)*
To complement our training session, we also provide a reference document personalised to your site for your referral, although we strongly recommend that you take your own notes during the training session as well.
Don’t worry if you’re working on a budget.
Digital branding solutions can often be a costly and confusing requirement, especially for those who need it most. We pride ourselves on the flexibility of our services and packages, so we can offer you a bespoke package that best suits your needs.
Many people find that the pricing of digital services are too high with many providers, which tempts the already hardworking entrepreneur to try and do it themselves. In many cases, they run into pitfalls they didn’t expect along the way, wasting their precious time and money on something that they could have invested a fraction of in a good value provider to take this worry off their hands from the very beginning.
Our service packages start from as low as £249, comprising of all the essentials your business would need to get started in the digital marketplace.
‘Shut up and take my money!’
The first and most important step in all of our services is to sit down and talk with you. Our consultations are always free and on a no obligation basis.
We don’t believe in taking a sledgehammer to nut, and if we don’t think a service is right for you, we’ll tell you, saving you the pain and hassle of learning the hard way.
We work closely with you to assess your needs, and help you build a package that’s 100% right for you, so you won’t need to worry about paying over the odds prices for services that you aren’t going to benefit from.
Ultimately, your satisfaction and success is our highest priority. It benefits our reputation more for our customers to do well in the long run than any short term financial gain we would get from misselling you a service that you don’t need. So you can take out a service with us confident that we are on the same team.
If it’s worth doing, it’s worth doing properly
The learning curves involved in digital branding are often steep and time consuming, and if done incorrectly, it can cause damage to the online reputation of your brand.
Luckily for you, our team are experts in their fields, having been through the learning curves themselves, they understand the challenges that await and know exactly how to handle them, allowing you to benefit from their experience.
Need your services quickly? Are you working towards a deadline or launch? Let us help.
Our team works tirelessly round the clock towards the deadlines you set us so we can deliver your project to the highest standards quickly. We make the impossible possible with our dedicated work ethic to make sure all components of your business’s requirements are met to the best quality no matter what the timeframe.
If you think it’s too late to get your project done by that deadline you’re working towards, or other solution providers have told you ‘it’s impossible’, do not hesitate to get in touch with us as soon as possible to see what we can do for you.
Our job doesn’t end once the project is finished. Once you take on a Purple Market service, you are taking on a friend. Whilst we don’t offer a maintenance or support package, we do offer 2 free lifetime webmaster services with all of our website packages.
We will setup your @exampledomain email addresses whenever you need it. We aim to respond within 24 hours of your request, but we guarantee to complete your request within 72 hours.
We understand that things can go wrong from time to time, especially if you are maintaining your own website. If anything ever goes wrong with your site, we will do our best to bring it back to life for free, restoring it to a point predating the problem. This may mean sometimes you lose some of your recent data, but we will do our best to fix things, whatever the problem.
DISCLAIMER: If you stick to what we have taught you in the training our experts provide, there should be no major issues that arise that we cannot fix. Upon all disaster recovery requests, we require that the customer provides as much information about what happened and grants us access to the site’s Activity Log to help diagnose the problem, if possible.
In rare cases, if something has happened during your use of the site which damages it beyond the reach of our usual repair processes, we may have to charge a fee for large fixes, or even in the most severe cases, a rebuild may be required. If such an event were to arise, we would fully support your decision to hire a third party other than ourselves to carry out this work if you so choose, and we will fully cooperate with third parties to the best of our ability if you require us to.